We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for making appointments for our field agents over the phone.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone.
The goal is to help the company grow by bringing in customers and developing business.
- Contact potential customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements.
- Direct prospects to the field sales team.
- Enter and update customer information in the database
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information on the system
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Able to speak Afrikaans and English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Offices are located in Moreleta Park, Pretoria
Candidate need to be available immediately
Please forward your CV to firstname.lastname@example.org.
Moreleta Park, Pretoria, South Africa