Customer Service Administrator

Employer/Recruiter Name

MFA


Website URL

https://www.mfa.co.za


Job Category

Skilled Full-Time


Job Title

Customer Service Administrator


Job Summary

We are looking for a Customer Service Administrator to join our team immediately. This would suit a candidate looking to get their first role in a Customer Service Administrative environment or a candidate with previous Customer Service Admin experience.

Hours: 9am to 5pm – Monday to Friday

 

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Requirements

Key Attributes:

– Must have excellent relationship building skills to liaise with customers and clients.

– Excellent Microsoft Office skills

– Proactive and strong initiative

– Must be highly organised

– Strong attention to detail


Duties

Key Responsibilities:

– The Customer Service Administrator will be carrying out general administrative duties as well as answering inbound claims and quotes queries

– The Customer Service Administrator will be liaising with clients and building relationships with them to repeat business

– The Customer Service Administrator will be recording all documents received relating to a registered claim

– The Customer Service Administrator will assist the company to achieve its operational budgets and targets by suggesting improvements to processes to improve efficiency within your team.

– The Customer Service Administrator will be forwarding on invoices for treatment

– Assist with ad-hoc administrator tasks, such as scanning, documentation or franking post


Additional Information


Job Location:

Sandton City, Rivonia Road, Sandhurst, Sandton, South Africa


Salary:

R 11000


Closing Date:


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