Call Centre Representatives

Employer/Recruiter Name


Website URL


Job Category

Skilled Full-Time


Job Title

Call Centre Representatives


Job Summary

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers, resolve complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior

Responsbility

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level

Have grade 12 or equivalent qualification with good communication and interpersonal skills,Apply with updated Cv or whatsaap our team on  074 933 7449 or 079 444 9500

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Requirements


Duties


Additional Information


Job Location:

Randburg, South Africa


Salary:

R 5000


Closing Date:

2019-04-07


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